Shipping policy
Shipping Policy
At Lamees Fine Art, every piece is carefully prepared and packaged with love and attention to detail so that your artwork arrives safely and beautifully.
Processing Time
Orders are typically processed within 3–7 business days after payment has been confirmed. Custom artwork may require additional processing time, which will be communicated to you before or after purchase.
Shipping Time
Once your order has shipped, you will receive tracking information when available.
Estimated delivery times:
- United States: 3–7 business days
- International Orders: 7–21 business days, depending on the destination and customs processing
Please note that shipping times are estimates and may vary due to weather, holidays, carrier delays, or circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the artwork's size, weight, packaging requirements, and destination. Large or oversized artwork may require specialized shipping arrangements.
Packaging
Each artwork is carefully packaged using protective materials designed to minimize the risk of damage during transportation. Larger pieces may require additional protective packaging or specialized handling.
Damaged Artwork
Please inspect your package immediately upon delivery. If your artwork arrives damaged, please contact us within 48 hours of delivery and provide:
- Your order number
- Clear photographs of the packaging
- Clear photographs of the damaged artwork
We will review the situation and work with you toward an appropriate resolution.
Incorrect or Incomplete Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout. Lamees Fine Art is not responsible for delays, returned packages, or additional shipping costs caused by incorrect or incomplete information.
International Orders
International customers are responsible for any customs fees, duties, taxes, or other charges imposed by their country. These charges are not included in the purchase price or shipping fee unless otherwise stated.
Lost or Delayed Packages
Once an order has been shipped and transferred to the carrier, delivery is subject to the carrier's handling and tracking procedures. If your package appears to be delayed or lost, please contact us so we can assist you with the available tracking information.
Questions About Your Order
For questions regarding your shipment, please contact Lamees Fine Art with your order number and we will be happy to assist you.
Thank you for supporting Lamees Fine Art and allowing us to bring meaningful art into your space.